Covid-19 Resources for professionals

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Step-by-step plan announced to ease restrictions

The Prime Minister announced on Monday 22 February the government’s roadmap to cautiously ease lockdown restrictions in England.
It published a four-step roadmap to ease restrictions across England and provide a route back to a more normal way of life. Before taking each step, the Government will review the latest data on the impact of the previous step, against four tests on vaccines, infection rates and new coronavirus variants to be met at each stage.

Resources to help share the messages are now live at RoadMap assets.

The SOP for vaccinating unpaid carers has now been implemented. Download the document:

Here are some other useful resources:


The South Tees Carers Forum is supporting the Cabinet Office’s National Resilience Hub (NRH) to get messages out to communities across the area, through networks and intermediaries. The NRH provides communications and toolkits which can be shared by organisations working with communities, as well as links and information for social media and resources in different languages.

Help us to strengthen accurate messaging locally by sharing information and resources from these toolkits across your communications channels and through your interactions with communities.

Translated guidance and assets in different languages

There is a range of translated materials in Arabic, Bengali, Farsi, Hindi, Polish, Punjabi, Slovak, Somali, Urdu:

The Key Messages this week are:

  • On Monday, the Prime Minister confirmed that the Government will proceed with Step 3 of the Roadmap on Monday 17 May.

  • From Monday 17 May up to six people or two households can meet inside. Each household can include a support bubble. Outdoor social gatherings have an upper limit of 30 people.

  • From Monday, guidance on meeting and greeting friends and family will emphasise personal responsibility rather than Government rules: using common sense when greeting others to continue to protect the most vulnerable people.

  • Step 3 allows the reopening of indoor hospitality and leisure venues, from restaurants and pubs to theatres and cinemas. COVID-secure measures will be in operation to allow such indoor activities.

  • Indoor and outdoor events will also be allowed to take place, such as live performances, sporting events and business events. Attendance at these events will be capped according to venue type. Attendees must follow COVID-secure measures set out by those venues.

  • Funeral attendance will no longer be limited to 30 people, but will be determined by how many people the COVID-secure venue can safely accommodate with social distancing. 

  • Please encourage people in your networks to continue to think Hands, Face, Space and Fresh Air. Please also encourage people to take part in free, regular, rapid COVID-19 testing, which is available to everyone in England.

 The Key Messages this week are:

  • Every vaccination gives us hope. 
  • If you’re aged 42 or over, or if you’ll turn 42 before 1 July 2021, you can now book your COVID-19 vaccine. 
  • Everyone can get rapid COVID-19 tests via the NHS.
  • Remember to follow the Hands, Face Space, Fresh Air guidance.

The Key Messages this week are:

 Key Messages this week are:

From Monday 12 April Step 2 of the roadmap comes into action, allowing non-essential retail to reopen and other activities to take place. 

This means that, from Monday, personal care premises and public buildings will be able to reopen, including hairdressers, nail salons, libraries and community centres. 

Outdoor hospitality venues, such as restaurants and pubs, will be about to reopen with table service only. Most outdoor attractions, including zoos, theme parks, and drive-in cinemas and concerts will also be able to reopen.

Indoor leisure and sports facilities will be able to reopen for individual and household bubble exercise. All childcare and supervised activities will be allowed indoors including parent and child groups for up to 15 people.

Weddings, civil partnership ceremonies, wakes and other commemorative events will be able to take place for up to 15 people.

The number of visitors in care homes will increase from one to two.

Communications resources to support the sharing of information on the easements is set out in the attached stakeholder toolkit. Please use the links to guidance and communications products to keep your networks updated with the latest information and advice.

Please encourage people in your networks to continue to think Hands, Face, Space and Fresh Air. Please also encourage people to take part in free, regular, rapid coronavirus COVID-19 testing, which from Friday, 9 April is available to everyone in England.

Ensuring these protections are a part of our everyday behaviours will control transmission of the virus as we return to a more normal life.

Key Messages this week are:

The toolkit includes:

  • From March 29, people can meet in groups of up to six people outside.
  • People should minimise travel wherever possible.
  • Unpaid carers are now being invited to get the COVID-19 vaccination.
  • People aged over 50 and those aged 16-64 with underlying health conditions can use the NHS National Booking Service

The toolkit includes:

  • People aged 16-64 with underlying health conditions and people aged over 50, can book a vaccine online.
  • Information and promotional resources on vaccine safety particularly Astra Zeneca.
  • Workplace testing available from 31 March. 
  • From 1 April, shielding will no longer be necessary due to fall in infection rates.
  • Roadmap images to share. 

The toolkit includes:

  • The extensions to the  Coronavirus Job Retention Scheme and the Self-Employed Income Support Scheme (SEISS) until 30 September 2021.
  • Resources and guidance for the start of the Prime Ministers Roadmap commencing on 8 March with the reopening of schools and rules slightly relaxing allowing people to meet outdoors with household or one other person for socialising as opposed to exercise only.
  • Progress against the four Government tests to decide whether we can go ahead with each step to open up the economy and society. 
  • Latest information on the vaccination programme including data, National Booking Service and vaccination safety messaging.
  • Tools to share to remind communities to follow rules and stay at home messaging. 

The toolkit includes:

  • Guidance on the 4-step plan for England from 8 March and the roadmap including videos and graphics to share on social media and other communications channels about the 4 steps
  • Mass testing for secondary schools and colleges
  • NHS National Booking Service for over 64, certain health conditions
  • Vaccination promotion messaging and resources to share (video, graphics)

The toolkit includes:

  • Call for vaccinations and booking process and links for the over 65s and clinically vulnerable
  • Covid new technology identifying high-risk groups (820,000 adults aged 19-69) and their priority for vaccination
  • Images and information (including in community languages) for social media to stress stay at home
  • Community testing and rapid testing (postcode checker, translated assets for different language communities)
  • Vaccine explainer videos, images and in different languages to promote vaccination and also combat scams and fraud

The toolkit includes:

  • Key messages about staying at home and staying safe during the vaccine rollout
  • Stay Safe: Communications products (poster style images) for social media about staying safe and keeping others safe, Act like you’ve got it
  • Door-to-door testing: Only in key areas (not currently in the North East) for the South Africa Covid-19 variant
  • Testing: Messaging for people about testing and rapid testing, even if you don’t have symptoms, plus social media assets and links to more communications resources
  • Vaccines:  Videos and images (in English and South Asian Languages), to share through social media and websites; vaccine information in community languages – Arabic, Bengali, Gujarati, Polish, Punjabi, Romanian, Spanish, Swahili, Turkish, Urdu, Yoruba (and more videos in additional languages are in development); a webinar of facts about Covid19 vaccines for communities, a webinar on 6th February

This toolkit includes:

  • Information about the vaccine roll out and the stay at home rules, plus the every mind matters campaign for mental health
  • Stay at home advice, rapid testing, lockdown rules, social media to pass on, a video about the virus from Dr Ranj Singh, stay at home images for social media
  • Vaccinations – information about the programme, vaccines, videos to explain these that can be shared (Gujarati, English, Punjabi, Arabic, Hindi and Farsi) and a video on vaccine role out and one on how the vaccine works
  • Vaccine related fraud or scams and false information – plus a link to the Government’s SHARE  checklist to help check info before sharing on social media/online; link to police fraud action line
  • Every Mind Matters Campaign second phase – calls to action on talking about mental health and support; social media advice; interactive quiz for the Mind Plan, Mind Plan Video, social media animations and statistics about Every Mind Matters, links for NHS talking therapies

This toolkit has up to date information about:

  • Stay at Home rules
  • vaccines and vaccination programme (including video in Punjabi, Arabic, Hindi and Farsi)
  • vaccine-related fraud and scams
  • a shared checklist for social media
  • mental health support (Every Mind Matters Campaign)
  • domestic violence support

This toolkit includes information on:

  • grant package of £4.6bn to support business and protect jobs and business support advice and guidance
  • lockdown rules and support bubbles
  • helping children learn from home and BBC programmes
  • university students studying remotely
  • the two vaccines approved (at that time) and video of how the vaccine works (including in Punjabi, Arabic, Hindi and Farsi)
  • mental health support (Every Mind Matters Campaign and NHS talking therapies)

Other useful resources:

Ofsted Reports – Covid-19 Series: Briefings on Schools, FE and Skills and Social Care

On 17 March 2020, all routine Ofsted inspections were suspended due to the COVID-19 (coronavirus) pandemic. As part of a phased return to routine inspection, Ofsted has been carrying out interim visits to schools from autumn 2020 and has provided a series of reports and briefings on schools and social care providers. Ofsted’s return to inspection in 2021 will happen in phases, with no graded inspections for education or social care providers planned before the summer term.  The most recent briefings are linked below:

  • Covid-19 Series: briefing on schools (October 2020)  Includes how pupils were returning to schools (or not) and adaptations to the curriculum, as well as challenges faced by the schools
  • Covid-19 series: briefing on local area’s SEND provision (October 2020) Ofsted and Quality Care Commission report on visits to hear about the experiences of children and young people with special educational needs and disabilities (SEND), their families and the practitioners and leaders who are supporting them during the pandemic. Findings outline the challenges for children and families, which have been exacerbated, struggling without their usual routines and support services, as well as the impacts on Carers mental health and on the relationships between families, services and practitioners
  • Covid-19 series: briefing on children’s social care providers (November 2020) The third in the series, this briefing focuses on children in secure children’s homes (SCHs) and independent foster care. Some of the main findings include the increased anxiety for children moving into SCHs due to Covid-19 restrictions, staff shortages and conversely one to one education support being effective. In foster care, there was tailored support in place for Carers and close liaison with virtual schools to ensure education continued
  • Covid-19 series: briefing on Early Years (November 2020)  Main findings relate to how children have (were) returning into their routines, the financial impact on providers, concerns over children’s personal, social and emotional development, the impact on staff wellbeing and changes that have had to be made, including more training on language and communication, SEND and mental health
  • Covid-19 series: briefing on Further Education and Skills (November 2020)  Main findings include a reduction in face to face provision, curriculum sequencing becoming disjointed, having to adapt and change curriculum content and gaps in learners’ knowledge.  Leads are making more mental health and safeguarding referrals than usual and many are incorporating wellbeing activities into the curriculum to support learners.  Integrating practical elements into courses is challenging, as is finding work placements and work experience
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